The ClearPointe Network Operations Center (NOC) is the engine behind our managed services success.
ClearPointe understands your technology solution is only valuable when it is properly operating. Our NOC’s main purpose is to give that assurance so you can focus on the bigger, more relevant aspects of your organization’s IT strategy. We realize that in today’s world IT drives business, and it must be reliable and hassle free. With 24×7 monitoring, we take this responsibility seriously and deeply value the trust our clients place with us.
We believe a NOC is not defined by equipment and systems, but by the experience, expertise, and training of the people. This gives us the ability to not only detect potential issues in real-time but to also resolve those issues from detection to remediation without escalating or subcontracting outside our company.
Clients have an actual name and number for someone who understands the complexities of their specific solution and the unique conditions of their infrastructure.