The ClearPointe Network Operations Center (NOC) is the engine behind our managed services success.
We are firm believers in process, best practice methodologies and documentation standards. Keeping your business critical services available is our main concern. Our NOC provides information and the corrective actions necessary to keep all systems operational.
A NOC is not defined by equipment and systems, but by the experience, expertise, and training of the people. ClearPointe employs the industry’s most prominent engineers. This gives us the ability to not only detect potential issues in real-time but to also resolve those issues from detection to remediation without escalating or subcontracting outside our company. Clients have an actual name and number for someone who understands the complexities of their specific solution and the unique conditions of their infrastructure.
With clients around the world, ClearPointe’s organizational structure and internal philosophies give us the agility to execute nimbly and responsively while never diminishing the integrity or commitment of our expertise.